It’s None Of Your Business

Sometimes it’s just better to keep your mouth shut. It was a busy, long night at work and our lead cashier – she’s been on the job almost as long as I’ve been alive – was working the long shift with myself and the manager. It was late, we were counting down the minutes until … Continue reading It’s None Of Your Business

Perspective

I’ve only worked two days at my new job and I can honestly say that it beats anything I’ve done in recent years (mainly proofreading and writing). The major difference is that I am now dealing with the public, something I haven’t done since the last time I worked retail way back in…I can’t even … Continue reading Perspective

Blogging 365, Day 51: The Last Virgin Mobile Post

UPDATE 2/21/13: In the midst of Virgin Mobile's outage that they are now quietly acknowledging, I got this interesting text today: I clicked on the link and it took me here (click image to enlarge or go directly to site): Ahem. So I went ahead and called my voicemail and it told me exactly what … Continue reading Blogging 365, Day 51: The Last Virgin Mobile Post

The Fresh and (Not So) Easy Free Turkey

UPDATE 11/21/12: I have since received a very kind email from a Social Media representative from Fresh & Easy who assured me that the matter, although resolved, and the way in which it was handled will be investigated. UPDATE 11/27/12: I have been in contact with said Social Media representative and I'm happy to say that the … Continue reading The Fresh and (Not So) Easy Free Turkey

Customer Service is Dead

With jobs being sent overseas to Indian call centers, I know that’s a rather redundant statement but after experiencing a plethora of customer service adventures within the last week, I’ll gladly make this declaration once again. Customer service is DOA. Dead, kaput, ceases to exist, etc. Now you would think that, given the weak economy … Continue reading Customer Service is Dead