I got another survey from Virgin Mobile today and it only centered around thing: upgraded service. The gist of it was that if I would be willing to pay extra for the following (with my answer highlighted):
For me, it’s just not worth paying extra for any of that considering I’ve only called their Customer Service line a few times, both for billing issues which were eventually resolved. About the only thing I would want would be people who actually understand the problem, which seemed to be a big problem on the times I did call.
The other issue was trying to get through in general. The lines are always busy and it’s extremely frustrating after a while. But even so, it’s not anything I would be willing to pay an extra $5/mo. for, especially when my bill is only $25/mo. to begin with. Regardless, here’s the order of importance I placed the services:
That said, the next question was if I would be willing to pay an extra $2/mo. for the same features. There’s a possibility I would but again, I don’t call enough to warrant even spending such a small amount.
And I recently discovered a cool Shortcut to place on your Home Screen: Directions & Navigation. I commute 20 miles to work each way and at times the freeway can be rather crowded so finding an alternate route in unfamiliar territory comes in handy. While I already had my work address saved and always punched it in after I opened the Navigation app, it still took time to load everything.
With a Directions & Navigation shortcut, you enter your destination and it will be saved on your Home Screen so whenever you go there (in my case, Work), you just press the Shortcut and the app will open up with directions to that destination. It saves a bunch of time.
Well, that’s all the Virgin Mobile news I have for now – until the next survey… 🙂